Frequently Asked Questions
How long does it take to get my yarn?
If the yarn is in stock, it will ship in 2-3 business days. If you order an out of stock yarn, please allow 2-3 weeks for shipping, as I'll be dyeing it to order.
Will my yarn look exactly like the image on the website?
All photos are true to life on my screen, but all screens will display colors slightly differently. Additionally, due to the magick of small batch hand dyed yarn, some variance in saturation and speckle between dye lots is to be expected. For best results, remember to alternate skeins.
What if I need more skeins for a project than you have in stock?
I dye my colors in batches of 4. If you need more than what is available, please email me at email@example.com and I will dye your skeins to order so that I can be sure they match as closely as possible for your project.
Where can I buy your yarn?
Currently it is only available through this website and and any festivals or trunk shows I do. Our current schedule is:
- The Allentown Fiber Festival in Allentown, PA – April 4th & 5th, 2020
- Little Button Craft – May 2020
Can I place a custom order?
Custom orders are currently closed, but will be available soon.
Do you do wholesale?
I do! Please email firstname.lastname@example.org for more information.
What if I have a problem?
While I do my best to make sure you receive exactly what you order, things happen. Please email me at email@example.com if a problem occurs, and I will do my best to resolve it for you.